Phones audio issues

Incident Report for RevenueWell

Resolved

For the last several hours, East Coast consumers have reported their cell service has returned to normal.

Posted Jul 26, 2023 - 14:24 CDT

Monitoring

Cell service providers are experiencing issues impacting patients' ability to place calls to any number. We will continue to monitor as they work to resolve.

Posted Jul 26, 2023 - 08:13 CDT

Update

Some cell phone carriers (like Verizon) are reporting issues on the East Coast which are resulting in "all circuits busy" messages.

Posted Jul 26, 2023 - 07:58 CDT

Investigating

Engineers are investigating reports of audio issues with some incoming calls.

Posted Jul 26, 2023 - 07:49 CDT

This incident affected: Communications (RW Phone).