Real Time Service Status

All Systems Operational

Data Sync ? Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
99.99 % uptime
Today
Practice Portal Operational
90 days ago
99.98 % uptime
Today
Enterprise Portal Operational
90 days ago
99.99 % uptime
Today
Patient Portal Operational
90 days ago
99.99 % uptime
Today
MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Desktop Application and Screenpop Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
99.99 % uptime
Today
Patient Communications Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
RW Phone Operational
90 days ago
99.99 % uptime
Today
Standard Email - MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Forms ? Operational
90 days ago
100.0 % uptime
Today
TruForm Operational
90 days ago
100.0 % uptime
Today
Revenuewell TV Operational
90 days ago
100.0 % uptime
Today
Appointment Scheduling Operational
90 days ago
100.0 % uptime
Today
Customer Login Operational
90 days ago
99.99 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Standard Email Hosting Operational
90 days ago
99.4 % uptime
Today
Virtual Visits Operational
90 days ago
99.99 % uptime
Today
Revenuewell AI Operational
90 days ago
100.0 % uptime
Today
Revenuewell AI - Information Collection Agent Operational
90 days ago
100.0 % uptime
Today
Revenuewell AI - Scheduling Agent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 14, 2025

No incidents reported today.

Nov 13, 2025
Resolved - This incident has been resolved.
Nov 13, 20:41 CST
Update - We are continuing to monitor for any further issues.
Nov 13, 14:45 CST
Monitoring - Our vendor has resolved the issue and we are operational at this time. We are monitoring the incident.
Nov 13, 14:45 CST
Investigating - We are currently investigating an issue affecting inbound and outbound phone calls for some of our RW Phone customers in the San Jose region.

Customers in this area may experience intermittent or complete failure when attempting to make or receive calls.

Nov 13, 14:37 CST
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.