Real Time Service Status
All Systems Operational
Data Sync ? Operational
90 days ago
99.88 % uptime
Today
Portals Operational
90 days ago
99.89 % uptime
Today
Practice Portal Operational
90 days ago
99.7 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
99.78 % uptime
Today
MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Desktop Application and Screenpop Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
99.91 % uptime
Today
Patient Communications Operational
90 days ago
99.85 % uptime
Today
Messenger Operational
90 days ago
99.83 % uptime
Today
RW Phone Operational
90 days ago
99.97 % uptime
Today
Standard Email - MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Forms ? Operational
90 days ago
100.0 % uptime
Today
TruForm Operational
90 days ago
100.0 % uptime
Today
ADA TV Operational
90 days ago
100.0 % uptime
Today
Appointment Scheduling Operational
90 days ago
99.91 % uptime
Today
Customer Login Operational
90 days ago
99.99 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Standard Email Hosting Operational
90 days ago
100.0 % uptime
Today
Virtual Visits Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Resolved - We continue to see messages delivering properly and are resolving the incident.
Oct 7, 16:27 CDT
Monitoring - We're seeing text message delivery return to normal, although there may be a short-term delay in texts being delivered.

We will monitor and ensure texts messages continue to be delivered successfully.

Oct 7, 09:34 CDT
Investigating - We are currently experiencing an issue impacting text message delivery, including appointment confirmations and peer to peer texting. At this time, several text messages are being blocked from being able to send. Incoming messages are still being received.

We are investigating and will provide an update shortly.

Oct 7, 09:00 CDT
Resolved - This incident has been resolved.
Oct 7, 16:26 CDT
Investigating - We are investigating an issue that may be impacting customer ability to log in and utilize the practice portal.
Oct 7, 14:32 CDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.