Real Time Service Status
Practice Portal Availability
Monitoring - We've implemented a fix and practice portal has returned to normal. We will continue monitoring to ensure there are no further issues.
Mar 25, 2025 - 18:23 CDT
Investigating - We are investigating an issue impacting Practice Portal which is causing the portal not to load.
Mar 25, 2025 - 18:16 CDT
Uptime over the past 90 days. View historical uptime.
Data Sync ? Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
99.96 % uptime
Today
Practice Portal Operational
90 days ago
99.84 % uptime
Today
Enterprise Portal Operational
90 days ago
99.98 % uptime
Today
Patient Portal Operational
90 days ago
99.98 % uptime
Today
MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Desktop Application and Screenpop Operational
90 days ago
99.98 % uptime
Today
Communications Operational
90 days ago
99.76 % uptime
Today
Patient Communications Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
99.98 % uptime
Today
RW Phone Operational
90 days ago
100.0 % uptime
Today
Standard Email - MySecurePractice Operational
90 days ago
99.06 % uptime
Today
Forms Operational
90 days ago
99.98 % uptime
Today
Forms ? Operational
90 days ago
99.96 % uptime
Today
TruForm Operational
90 days ago
100.0 % uptime
Today
ADA TV Operational
90 days ago
100.0 % uptime
Today
Appointment Scheduling Operational
90 days ago
100.0 % uptime
Today
Customer Login Operational
90 days ago
100.0 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Standard Email Hosting Operational
90 days ago
100.0 % uptime
Today
Virtual Visits Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 26, 2025

No incidents reported today.

Mar 25, 2025

Unresolved incident: Practice Portal Availability.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Portal Loading Issue
Resolved - This incident has been resolved.
Mar 12, 15:11 CDT
Monitoring - A fix has been implemented and we are monitoring it.
Mar 12, 12:44 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 12, 09:14 CDT
Investigating - We are currently seeing some customers having trouble loading the portal app. We have identified the issue and working on a solution.
Mar 12, 09:08 CDT
Form2 application issues
Resolved - This incident has been resolved.
Mar 12, 09:04 CDT
Monitoring - We have implemented a fix for Forms and see the system performing normally. We will continue to monitor before closing out this incident.
Mar 11, 15:30 CDT
Investigating - We are currently showing issues with our Form2 application and are working on the issue.
Mar 11, 13:37 CDT
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