Real Time Service Status
All Systems Operational
Data Sync ? Operational
90 days ago
95.99 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Practice Portal Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Desktop Application and Screenpop Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
99.61 % uptime
Today
Patient Communications Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
RW Phone Operational
90 days ago
99.64 % uptime
Today
Standard Email - MySecurePractice Operational
90 days ago
96.77 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Forms ? Operational
90 days ago
100.0 % uptime
Today
TruForm Operational
90 days ago
100.0 % uptime
Today
ADA TV Operational
90 days ago
100.0 % uptime
Today
Appointment Scheduling Operational
90 days ago
100.0 % uptime
Today
Customer Login Operational
90 days ago
100.0 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Standard Email Hosting Operational
90 days ago
100.0 % uptime
Today
Virtual Visits Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - The incident has been resolved.
May 21, 11:29 CDT
Monitoring - We identified the issue and access to emails with PolarisMail has now been restored. We continue to monitor the situation and will provide further updates as soon as they are available.
May 20, 11:45 CDT
Investigating - We're investigating an incident impacting customers using hosted email. Currently, customers with hosted email through PolarisMail are unable to access their email.
May 20, 11:12 CDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.