Data Sync - Denticon - Vendor Outage

Incident Report for RevenueWell

Resolved

This incident has been resolved.
Posted Sep 13, 2023 - 11:30 CDT

Monitoring

The issue has been resolved we will continue to monitor everything over the next few hours.
Posted Sep 12, 2023 - 14:25 CDT

Identified

Denticon is experiencing issues with some endpoints, causing RevenueWell customers who use Denticon to currently experience a broken data sync.

We are working with Denticon and monitoring the situation. We will post an update here once endpoints will be available again.
Posted Sep 12, 2023 - 09:28 CDT
This incident affected: Data Sync.