Monitoring - We've implemented a fix that has restored functionality to our phone customers. We will continue monitoring to ensure service remains stable.
Apr 17, 2025 - 13:58 CDT
Identified - Our provider has identified the issue and is actively working towards a resolution.
Apr 17, 2025 - 11:50 CDT
Update - We are continuing to investigate and work to resolve the issues impacting phone customers. We are working closely with our back end phone provider to restore service and will provide another update within the hour.
Apr 17, 2025 - 11:13 CDT
Investigating - We are aware of the issue and are currently investigating.
Apr 17, 2025 - 09:57 CDT
Data Sync
?
Operational
90 days ago
100.0
% uptime
Today
Portals
Operational
90 days ago
99.98
% uptime
Today
Practice Portal
Operational
90 days ago
99.94
% uptime
Today
Enterprise Portal
Operational
90 days ago
100.0
% uptime
Today
Patient Portal
Operational
90 days ago
100.0
% uptime
Today
MySecurePractice
Operational
90 days ago
100.0
% uptime
Today
Desktop Application and Screenpop
Operational
90 days ago
100.0
% uptime
Today
Communications
Operational
90 days ago
99.98
% uptime
Today
Patient Communications
Operational
90 days ago
100.0
% uptime
Today
Messenger
Operational
90 days ago
99.98
% uptime
Today
RW Phone
Operational
90 days ago
99.94
% uptime
Today
Standard Email - MySecurePractice
Operational
90 days ago
100.0
% uptime
Today
Forms
Operational
90 days ago
99.98
% uptime
Today
Forms
?
Operational
90 days ago
99.97
% uptime
Today
TruForm
Operational
90 days ago
100.0
% uptime
Today
ADA TV
Operational
90 days ago
100.0
% uptime
Today
Appointment Scheduling
Operational
90 days ago
100.0
% uptime
Today
Customer Login
Operational
90 days ago
100.0
% uptime
Today
Customer Websites
Operational
90 days ago
100.0
% uptime
Today
Mobile App
Operational
90 days ago
100.0
% uptime
Today
Patient Payments
Operational
90 days ago
100.0
% uptime
Today
Standard Email Hosting
Operational
90 days ago
100.0
% uptime
Today
Virtual Visits
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 26, 2025
No incidents reported today.
Apr 25, 2025
No incidents reported.
Apr 24, 2025
No incidents reported.
Apr 23, 2025
No incidents reported.
Apr 22, 2025
No incidents reported.
Apr 21, 2025
No incidents reported.
Apr 20, 2025
No incidents reported.
Apr 19, 2025
No incidents reported.
Apr 18, 2025
No incidents reported.
Apr 17, 2025
Unresolved incident: Phone System Experiencing Issues.