Real Time Service Status
Monitoring - We've implemented a fix that has restored functionality to our phone customers. We will continue monitoring to ensure service remains stable.
Apr 17, 2025 - 13:58 CDT
Identified - Our provider has identified the issue and is actively working towards a resolution.
Apr 17, 2025 - 11:50 CDT
Update - We are continuing to investigate and work to resolve the issues impacting phone customers. We are working closely with our back end phone provider to restore service and will provide another update within the hour.
Apr 17, 2025 - 11:13 CDT
Investigating - We are aware of the issue and are currently investigating.
Apr 17, 2025 - 09:57 CDT
Data Sync ? Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
99.98 % uptime
Today
Practice Portal Operational
90 days ago
99.94 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Desktop Application and Screenpop Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
99.98 % uptime
Today
Patient Communications Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
99.98 % uptime
Today
RW Phone Operational
90 days ago
99.94 % uptime
Today
Standard Email - MySecurePractice Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
99.98 % uptime
Today
Forms ? Operational
90 days ago
99.97 % uptime
Today
TruForm Operational
90 days ago
100.0 % uptime
Today
ADA TV Operational
90 days ago
100.0 % uptime
Today
Appointment Scheduling Operational
90 days ago
100.0 % uptime
Today
Customer Login Operational
90 days ago
100.0 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Patient Payments Operational
90 days ago
100.0 % uptime
Today
Standard Email Hosting Operational
90 days ago
100.0 % uptime
Today
Virtual Visits Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

Unresolved incident: Phone System Experiencing Issues.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.